bos333Privacy Policy

This page describes what we collect when you use bos333 and how we keep that data protected. When you register an account, deposit funds, play live-dealer games or place sportsbook bets on Liga 1 or Piala AFF, or withdraw winnings via DANA, e-wallet, mobile banking, or local payment, we collect personal information. We use that information only to operate your account, process payments, verify your identity for regulatory compliance, and improve our service. We do not sell your data to third parties.

Our privacy practices centre on transparency and minimal collection. We ask for your name, email, phone number, and date of birth during account registration—nothing more than necessary. We encrypt all data in transit and at rest. Our servers may sit outside your jurisdiction (standard practice for cloud infrastructure), but we treat your data under the same protection standards wherever it is stored.

We have listed the key points of our privacy practice below. If you have specific questions about how we handle your data, our support team can provide more detail through live chat or email.

What we collect and how we use it on bos333

We collect personal information directly from you during account setup and ongoing transactions. This includes your name, email address, phone number, date of birth, and any identity documents you upload for KYC verification (national ID, driver's license, or passport). We also collect information indirectly through your activity on bos333: which games you play, how much you wager, when you log in, your IP address, and your device type.

We use this information for account management, payment processing, legal compliance, and fraud prevention. When you request a withdrawal of winnings from live blackjack or sportsbook bets on Piala Indonesia, we verify your identity and check for any suspicious activity before approving the payout. We use your contact information—email and phone—to confirm transactions and send account notifications if you opt in.

KYC documents and identity verification on bos333

When you upload identity documents for KYC verification, we store them in a separate encrypted vault from your account profile. We use them only to verify you are who you claim to be and to comply with local regulatory requirements. We do not use your documents for marketing or any purpose beyond verification. Once your identity is confirmed, the documents remain archived but inactive—we do not scan them repeatedly or share them with third parties.

Our KYC process is designed for speed and security. You upload a clear photo of your ID. Our verification team reviews it within a standard review window. If the document is unclear, we request a re-upload. We do not ask for unnecessary documents, and we do not store your biometric data from ID photos.

Payment processing and third-party processors

When you deposit or withdraw via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, or when you use mobile banking, local payment, online payment, or e-wallet bank transfers, we do not handle your payment data directly. We route your transaction to regulated payment processors who collect and store your payment card or wallet credentials according to their own privacy standards. We see only the transaction status and amount—not your payment card number or wallet password.

Our payment processors comply with local banking regulations and PCI security standards. We have signed data-processing agreements with each processor. They are prohibited from using your data for their own marketing unless you opt in separately with them.

Our data practices

We collect only information necessary to operate your account and process transactions.
We encrypt all data in transit and at rest using industry-standard TLS and encryption algorithms.
We store KYC documents separately from your account profile and access them only during verification.
We do not sell or share your data with marketing partners or ad networks.
We retain your account data for as long as your account is active, plus a standard archival period for legal compliance.

Cookies and tracking technologies

When you visit bos333.id or use our app, we use cookies and similar technologies to keep you logged in, remember your preferences, and measure how you use our service. These are necessary cookies—they enable core functionality. We do not use tracking cookies for behavioural advertising or third-party ad networks.

You can control cookies in your browser settings. If you disable cookies, some features of bos333 may not work as expected. We do not use Flash, fingerprinting, or other persistent identifiers beyond standard cookies.

Data retention and deletion on bos333

We retain your account data for as long as your account is active. If you request account closure, we anonymise your personal information but may retain anonymised transaction records for regulatory compliance and dispute resolution. Hand histories from live casino games and bet records from sportsbook activity are retained indefinitely in anonymised form so we can audit game integrity and settlement accuracy.

You can request deletion of your account through our support team. We will close your account and remove your name, email, and phone number from our active systems within a standard processing window. Anonymised game records and archived transactions may remain for compliance purposes.

Your rights and our commitments on bos333

We recognise your right to access, correct, or delete your personal data. You can request a copy of all data we hold about you by contacting our support team. You can update your profile information (name, email, phone) directly through your account settings. You can request deletion of your account and associated personal data, subject to legal retention requirements.

We do not sell your data. We do not use your data for targeted advertising. We do not profile you for credit or employment purposes. We use your data only for the purposes listed above—account management, payment processing, compliance, and service improvement.

Jurisdiction note: Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's applicable law. Some data protection regulations may grant you additional rights depending on where you are located.

Data breach notification

If we discover that your personal data has been compromised by an unauthorized party, we will notify you without undue delay. We will inform you of the nature of the breach, the data affected, and the steps we are taking to secure your account and prevent further unauthorised access. We will contact you through the email address or phone number in your account profile.

Contact and support

If you have questions about our privacy practices, how we use your data, or if you want to exercise your rights, contact our support team. They are available through live chat during all hours and via email. Your request will be acknowledged within a standard response window and handled by our data protection team.

This privacy policy is current as of the date listed below. We may update it as our practices evolve or as regulations change. We will notify you of material changes by email or through a notice on bos333.id.